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Welcome to San Rita Wilderness

Last updated: 01/04/25

Welcome to San Rita Wilderness Co. By placing an order on our website, sanritawilderness.com, you agree to the terms and conditions of sale detailed below.

1. General
These terms and conditions govern the sale of products made through our website. We reserve the right to modify them at any time. The current version is the one displayed on the website at the time of your order.

2. Products and Availability
Our products are offered while supplies last. If unavailable after your order has been validated, we will contact you to offer a refund or an alternative product.

3. Prices, Taxes, and Payment
All prices are displayed in Canadian dollars, US dollars, or Euros depending on your geographic region and include applicable taxes at checkout.

We accept secure payments via Shopify, Visa, and PayPal.

Payment must be completed before your order is shipped.

Bank fees or currency conversion charges may apply depending on your country of residence.

4. Orders and Confirmation
Once your order is placed, you will receive a confirmation email.

We reserve the right to refuse an order in the event of a payment problem, suspected fraud, or violation of our terms and conditions.

5. Shipping
We ship to Canada and internationally.

Delivery times vary depending on the destination and the shipping method chosen.

Shipping costs are indicated at checkout.

We are not responsible for delays caused by carriers or customs.

Customs duties and taxes are the customer's responsibility.

6. Returns and Refunds
You have 15 days after receipt to return an item in perfect condition and in its original packaging.

Return shipping costs are the customer's responsibility, except in the case of an error on our part.

Refunds will be issued after inspection of the returned product.

Some items (e.g., sale items, underwear) cannot be returned or exchanged.

7. Warranties and Liability
Our products are guaranteed against manufacturing defects for 1 month; this only includes patches that may peel off; they will be returned free of charge.

This warranty does not cover normal wear and tear, accidental damage, or misuse of the product.

We are not liable for indirect damages related to the use of our products.

8. Data Protection
We process your personal information in accordance with our Privacy Policy. We do not share your data without your consent, unless required by law.

9. Applicable Law and Disputes
These terms and conditions are governed by the laws of Quebec, Canada. In the event of a dispute, we will seek an amicable solution before any legal proceedings.

10. Contact
For any questions, contact us at wilderness@sanrita.ca